FAQ about Inspired Tuition

Inspired Tuition Agency provide online tuition matching service in Singapore. As a Singapore tuition agency, we help parents and students find suitable tuition teachers free of charge. We are serious in our tuition business and committed to uphold our privacy policy.

Policy Statement
Inspired respect the privacy our clients, tutors and coordinators. We understand the need for appropriate handling of your personal information. The statements of this policy describe how Inspired Tuition Agency handle the personal information submitted to us, voluntarily or involuntarily. All information that comes through our website will be subjected to our policy practices.

Client's privacy
A client is a person who submits a tuition request together with personal information such as name, contact numbers, address, and email. When a client submits a request, only the tuition requirements such as area, subjects, lesson frequency are broadcasted to all prospective tutors. If a tutor accepts the tuition request, only the client's name, contact number and address are made known to that tutor.Inspired Tuition Agency is not responsible for any legal action that may arise between tutor and client (eg.harassment).

Tutor's privacy
A tutor is a person who registers and maintains a tutor account with us. When a tutor registers with us is consider as voluntarily, he/she has to submit information such as name, NRIC number, and date of birth, gender, photograph, address, email, contact numbers, occupation, detailed qualifications and relevant experiences as a tuition teacher, area(s) and subject(s) preferences. In order to recommend tutors through our website, only tutor's name, photograph, occupation, brief qualifications, experiences and preferences are viewable by site visitors. At any time, the tutor can upload or remove his/her own photograph and his detailed qualifications.Inspired Tuition Agency is not responsible for any misuse or unauthorised access beyond our control (eg. hecking or spam etc) Please see Data Protection .

Only managerial level and above have access to coordinators' private information such as resumes, curriculum vitae or job applications. We will mark their information as confidential and will not disclose any part of it.

Public or Site Visitors
We do not use "cookies", "web-bugs" or any other tracking technologies to collect information from users of our website.

Data Management
All personal information collected from tutor is accurate and kept up-to-date. We will not deceive our customers by falsifying tutor's profile. We will only make necessary changes to keep out tutors' profiles more organised e.g. cropping of tutor's photograph. We do not maintain duplicate copies of personal information in different systems.

Spamming emails
We do not send unsolicited marketing email to our customers. Customers will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, they may opt-out of receiving these communications by replying our email or SMS with the words "Unsubscribe".

Data Protection
We ensure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage. However, we do not rule out the possibility of data loss, thus we are not responsible for any unauthorised access beyond our control.Starting from January 2014, the Do Not Call (DNC) provisions under the Personal Data Protection Act 2012 (PDPA) generally prohibits organisations from sending certain marketing messages (in the form of voice calls or any form of text messages) to Singapore telephone numbers, including mobile, fixed-line, residential and business numbers, registered with the DNC Registry.Our Inspired client and tutor contact information is used for the matching of tuition assignments by our coordinators. Clients and tutors who submit their personal information (via our website, hotlines or SMS) agree to receive phone calls, SMSes,emails or any others form of social media from Inspired's coordinators in the tuition-matching process. Please sms us <UNSUB> to deregister from our tutor database if you do not wish to receive any tuition assignment. 

Authorised Access
Only authorised personnel have access to our systems. Inspired coordinators have limited access to our customers' and tutors' data.

Our privacy policy is displayed on the website and the policy is set out in the same language medium as the website. Before any client submits a request or any tutor signs up for a tutor account, we encourage them to read and agreed on our Terms and Conditions as they will be bind by the conditions. We also encourage them to read our Privacy Policy so as to understand our purpose of collecting their personal data and how we manage them.

Links to external sites
This website contains links to other sites, which might be useful to you. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy policy applies solely to information collected by this website.

We may disclose your personal information when required by any police investigation or any other legal proceeding that is required to solve civil disputes. In the event when we are going through a major business transition, such as merger, acquisition by another company, users' personal information will be transferred to another company and may become subjected to a new privacy policy. We may or may not notify you before your information is transferred due to such event.

Changes to this Policy
Inspired may update this policy whenever required by the management. We will send email notifications to you regarding the significant changes that we make. If you have any question or suggestion regarding our privacy policy, please contact us.